Privacy Policy

Nova Financials Privacy Policy

Effective Date: December 26, 2024

Nova Financials, LLC is committed to protecting your privacy. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Acknowledgment and acceptance of terms

By accessing nova-financials.com or any Nova Financials site, you acknowledge and fully understand Nova Financials' Privacy Statement and freely consent to the information collection and use practices described in this Privacy Policy.

What personal information do we collect?

We collect information from you when you register on our site, subscribe to a newsletter or mailing list, respond to a survey, fill out a form, or otherwise enter information on our Site. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, social security number or other details to help you with your experience.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products.
  • To follow up after correspondence (live chat, email or phone inquiries).

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Web Server Logs

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include: your Internet protocol address, the kind of browser or computer you use, number of links you click within the site, state or country from which you accessed the site, date and time of your visit, name of your Internet service provider, and pages you viewed on the site.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

California Online Privacy Protection Act (CalOPPA)

According to CalOPPA, we agree to the following: users can visit our site anonymously; we have added a link to our privacy policy on our home page; our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

Do Not Track signals

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify you via email within 7 business days.
  • We will notify the users via in-site notification within 7 business days.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. To be in accordance with CANSPAM, we agree to: not use false or misleading subjects or email addresses; identify the message as an advertisement in some reasonable way; include the physical address of our business or site headquarters; honor opt-out/unsubscribe requests quickly; allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected].

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Nova Financials, LLC
[email protected]
606-260-5529
www.nova-financials.com

ContractorLink Platform Privacy Policy

Effective Date: May 3, 2026

Nova Financials (“we,” “us,” or “our”) operates https://nova-financials.com (the “Site”). This Privacy Policy explains what information we collect from visitors to our Site and how we use it.


1. Information We Collect

We collect information you voluntarily provide when you:

  • Submit a contact form: We collect your name, email address, phone number, and the message you send us. We use this information to respond to your inquiry.
  • Submit a review: We collect your name, email address, star rating, and review text. Reviews may be displayed publicly on our Site.
  • Respond to a review invitation: If you receive an email invitation to leave a review, we received your email address from a prior interaction with our business.

We do not use tracking cookies, session recordings, or advertising technologies on this Site. We collect basic, anonymized page view counts (no personal data) to understand how our site is used.


2. How We Use Your Information

We use the information you provide to:

  • Respond to your questions and service inquiries.
  • Follow up about estimates, appointments, or projects.
  • Display reviews you’ve submitted (with your consent at the time of submission).
  • Send review invitation emails if you have done business with us and consented to receive communications.

We do not sell your personal information. We do not share it with third parties for marketing purposes.


3. How Your Information Is Stored

Our Site is powered by ContractorLink (getcontractorlink.com), a website platform for contractors. Information you submit through our contact forms and reviews is stored securely by ContractorLink on our behalf. ContractorLink acts as a data processor — your data belongs to our business and is used only to provide our services to you.

You can review ContractorLink’s privacy practices at https://getcontractorlink.com/privacy.


4. Data Retention

We retain contact form submissions and review data as long as we actively operate our business. You may request deletion of your information at any time by contacting us.


5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Delete your information from our records (subject to any legal retention requirements).

To exercise these rights, contact us at [email protected].

California residents: Under the California Consumer Privacy Act (CCPA), you have additional rights, including the right to know what information we collect and the right to opt out of the sale of personal information. We do not sell your personal information.


6. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.


7. Third-Party Links

Our Site may contain links to third-party websites (such as our Google Business Profile or social media pages). We are not responsible for the privacy practices of those sites.


8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page reflects when it was last updated.


9. Contact Us

If you have questions about this Privacy Policy:

Nova Financials
Email: [email protected]
Website: https://nova-financials.com